Unisys earns Leader status for fifth consecutive year in 2025 ISG Provider Lens™ Future of Work Services report

Unisys has earned Leader status across multiple categories in the 2025 ISG Provider Lens™ Future of Work Services Quadrant Report, marking the fifth consecutive year of this recognition. The report evaluates how managed service providers are addressing the complexities of modern work environments with client-focused strategies.

Unisys was ranked as a Leader in several areas, including:

• Workplace strategy and enablement services (Brazil, Germany, Switzerland, U.K., U.S. Public Sector)
• Collaboration and next-gen experience services (Brazil, Germany, Switzerland, U.K., U.S., U.S. Public Sector)
• Managed end-user technology services (Australia, Brazil, Germany, U.S. Public Sector)
• Managed end-user technology services – large accounts (U.K., U.S.)
• Continuous productivity services (including next-gen service desk) (Australia, Brazil, Germany, Switzerland, U.K., U.S., U.S. Public Sector)
• Smart and sustainable workplace services (Australia, Brazil, U.S. Public Sector)
• AI-augmented workforce services (U.S. Public Sector)

The report highlights Unisys' consulting-led approach to workplace transformation and its ability to integrate digital, physical, and human experiences into unified solutions.

Unisys delivers measurable business outcomes through AI-powered automation, proactive service management, and adaptable strategies.

In the U.S. Public Sector, Unisys achieved Leader status across nearly all quadrants, including a new category this year for AI-augmented workforce services. ISG cited Unisys' Service Experience Accelerator, Device Subscription Service and XLA 4.0 framework as examples of how the company uses autonomous digital agents, predictive analytics, and omnichannel support to enable rapid issue resolution and continuous productivity.

Sustainability proved to be another key differentiator, with Unisys earning recognition for its smart workplace services, which include IoT-enabled infrastructure, energy-efficient solutions, and ESG reporting capabilities. These services help organizations meet environmental and social goals while maintaining operational efficiency.

Download the regional reports to explore Unisys' capabilities in more detail.

U.S. Report | U.S. Public Sector Report | U.K. Report | Australia Report | Brazil Report | Germany Report