HR Leader: Why most AI investments disappoint (and how to fix that)

What separates AI success stories from expensive failures

While 73% of businesses plan to increase AI investments, only 26% report that technology is being used widely. That gap reveals the real problem: companies are treating AI as a quick fix instead of a strategic capability. 

Patrycja Sobera, senior vice president and general manager of Digital Workplace Solutions, explores this disconnect in HR Leader. She outlines a practical framework: evaluate impact on business functions, focus on high-friction employee experiences, and prioritize initiatives that align with real business goals. The companies that combine phased rollouts with proper training see dramatically better results than those rushing implementation. 

The payoff extends beyond better AI outcomes. With 79% of employees believing AI skills will accelerate their careers, organizations that invest in workforce development are building teams that are ready for what comes next. 

Learn how digital workplace solutions from Unisys can help your organization implement AI thoughtfully and effectively